It's not always appropriate to start this way but allow us to apologize for our absence. We simply haven't been on top of our game and we profusely apologize to our readership. On the other hand we kind of hoped that someone would have written to voice concern, complain or inquire... but sadly we got zip. Oh well, we hope that everyone is doing well, ready for summer holiday and have been able to get their projects to a point where they can be left for a brief moment in order that some much need relaxation can occur (much like the bit that Max & I had!).
We noticed upon our return a bit of a malaise in the IT community. What is that all about? Have we run out of steam, lost our innovation or have we move offshore our enthusiasm? Optimistically we hope that this simply reflect deep contemplation, while we are thinking that it's more a case of frustration and confusion. We hear laments ranging from organizational direction, or horribly founded projects, to wholesale movement of IT project development (without much cause other than a few choice people loving to make an occasional exotic trip to a country where they can enjoy the local cuisine). Only too soon do they realize that offshore project management is different, that problems that exist domestically contribute to failures offshore (and don't get resolved offshore either), and that 'high touch' PM is required to bridge gaps in application/business understanding, culture, communications and technological delivery. We often hear that the outsourcers don't understand, but they are technically capable (but are they or is this simply a kind gesture). If they were truly technically capable would they accept sub-standard work from us, or start working without confirmation, or set the tone for development rather than adopting practices that we have that may not fit (in context) the project that is being pursued? One of the reasons why Certellus Corporation formed the International Institute for Outsource Management (www.Int-IOM.org), was to develop the delivery source and guide the buyer through it's professional trade partners like the Outsourcing Institute, Frost & Sullivan and others. Outsourcing can be fruitful if approached with a solid foundation, utilizing viable & qualified service providers and setting realistic expectations. It can be good, but not as bad as it's been when using guided talents in a responsible way.
- Mabel & Max
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